The Old Tools Company Reviews

This nutcracker is just stunning! It took roughly a week to arrive.

I had a bunch of old tools I wanted to get rid of, especially some classic saws and hand planes. I reached out to a few websites and one local shop. Matt, the guy who runs Old Tools, got back to me super fast with an offer I was more than happy to take. I sent the tools off, and Matt confirmed they were just as described and sent the payment to my bank right away. He was quick and professional in all our email chats, and I was so pleased that I asked him if he’d be cool with me writing a review. So, if you’re looking to sell some quality vintage tools, OldTools.co.uk is definitely the way to go.

Once I placed my order, I remembered I had a similar product at home. The next day, I reached out to the seller, and they refunded my full payment without any hassle! Truly top-notch customer service!

Super nice folks and great assistance, plus exceptional service. My tools arrived the day after I placed my order.

Outstanding assistance! Oldtools.com.uk really knows their trade and is super helpful. It’s awesome to see these tools getting a new lease on life. Definitely recommend!!

I gotta say, I'm really let down by this site, and I've got solid reasons for feeling this way.

First off, the way they treat buyers who pay via Paypal is just unfair. It’s like they go completely radio silent, and I only got a response after sending a bunch of messages. I mean, I paid for my goods (record 71), and I was just left hanging, waiting for them!

Then there's the total disregard for Paypal's rules regarding delivery and residence addresses. It’s pretty puzzling, especially since they use Paypal for payments on their site.

Next, I wasted a ton of time trying to figure out what was going on, if you can even call it a 'cause'!

Lastly, there’s zero info about limitations and refunds. I tried this site once, and that’s enough for me. I’m gonna look for a different platform with folks who actually communicate with buyers instead of leaving them in the dark. This is just not professional. I was thinking about selling some of my tools here, but nah, I’ll take my business elsewhere.

The delivery was just incredible. I mean, it’s Christmas time! The item came exactly as described and really brings back some good memories.

This was my first purchase from Old Tools. I got a fantastic, brand new auger bit that was packed with care and sent out fast. I'm really into the unique inventory Old Tools has, and their site is like a goldmine for anyone who loves hand tools! I'd definitely suggest this seller.

Ordering from Old Tools was a fantastic experience from beginning to end. There was plenty of email communication to nail down the specifics of the product, followed by updates on shipping and expected delivery. The item was packed really well and showed up in mint condition. I’m super happy with my buy and would definitely consider using this seller again.

I'm really happy with my recently acquired (vintage) Stanley hand drill and its bits. The service was fantastic, and the item was just what I anticipated. Thanks a bunch!

Fantastic customer support! The products are of great quality, and I’m really pleased with what I bought.

Amazing service and fast delivery, plus they offer really helpful tips on fixing up old tools!

Just got my Stanley No7 plane. Wow! I'm really blown away by the state of this 'used tool'—it's way better than any new ones I've picked up. The quality of the refurbishment is top-notch. The sole is perfectly straight, and the sides are totally square. I’m definitely gonna shop with this company again and spread the word to all my buddies about this find. Plus, the delivery was super fast!

I sold a few old hand planes to OldTools.

They were super quick and clear in their replies, checked out the items the very same day they arrived, and sent a check in the mail that day too.

A fantastic service that made selling my tools a breeze.

Definitely recommend!

I've purchased several tools from this company, and I've consistently been pleased with what I've gotten. Definitely recommend them!